# Startup AI Governance Checklist and Policy Templates

The lightweight set for a company under 50 people: a simple AI inventory, a one-page acceptable use policy, a three-clause vendor check, a data flow summary, and a template for answering a customer's AI governance questionnaire.

**Who this is for:** The founder, ops lead, or first compliance hire at a small company that needs enough governance to pass diligence and not get burned.

Source playbook: https://aigovernance.com/playbook/ai-governance-checklist-startups

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## Startup AI system inventory

_The minimum viable inventory. Five columns, kept in a shared sheet._

### Template

| System | Purpose | Vendor | Data processed | Owner |
|---|---|---|---|---|
| <system> | | | <data categories> | <name> |

### Worked example

| System | Purpose | Vendor | Data processed | Owner |
|---|---|---|---|---|
| Support assistant | draft support replies | Vendor API | customer emails, order info | Head of Support |
| Code assistant | dev productivity | Vendor IDE | source code (no prod secrets) | CTO |
| Sales email tool | outreach drafting | Vendor SaaS | prospect names, public company info | Head of Sales |
| Analytics summaries | dashboard narratives | embedded in BI tool | aggregated product metrics | Data |

### Acceptance criteria

- Every AI tool in use has a row, including embedded features and free-tier use.
- Each row names an owner.
- The sheet is reviewed at least quarterly, even if briefly.

---

## One-page acceptable use policy

_The whole AI policy for a small company. One page._

### Template

> One page. Everyone reads it at onboarding.

- **Approved tools:** [list]
- **Never put in an AI tool:** customer personal data, secrets or credentials, unreleased financials, anything a customer contract prohibits
- **Always:** treat output as a draft and check it; do not paste large blocks of proprietary code into third-party tools
- **New tool:** ask [person] before using it for work
- **Problems:** tell [person] if an AI tool causes an error or exposes data; no blame for speaking up

### Worked example

"Approved: [Assistant], [Code tool] (enterprise plan). Never enter customer personal data, passwords, API keys, or unreleased financials into any AI tool, including personal accounts. Treat AI output as a draft and verify it. Want a new tool? Ask [CTO] first. If an AI tool causes a mistake or leaks something, tell [CTO] right away; you will not be blamed for reporting it."

### Acceptance criteria

- It fits on one page and lists approved tools and forbidden data categories.
- Everyone acknowledges it at onboarding.
- It names one person as the approval and escalation point.

---

## Vendor contract AI review checklist

_The three clauses a small company should not sign an AI vendor without._

### Template

| Clause | What to look for | Present? | Action if missing |
|---|---|---|---|
| Training-data use | our data is not used to train the vendor's models, or opt-out is available and we take it | Y / N | request the enterprise/opt-out plan; get it in writing |
| Data handling and deletion | where data is processed, retention period, deletion on request | Y / N | ask for the DPA; confirm region and retention |
| Liability and IP | we own outputs; some indemnity for IP claims on outputs | Y / N | push for output ownership at minimum; note residual risk |

### Worked example

| Clause | Vendor status | Action |
|---|---|---|
| Training-data use | opt-out available on the Team plan, not default | upgraded to Team; opt-out confirmed by email |
| Data handling / deletion | DPA covers 30-day retention, EU processing | acceptable |
| Liability / IP | we own outputs; no IP indemnity | accepted; low exposure for our use, noted in the inventory |

### Acceptance criteria

- All three clauses are checked before signing any AI vendor.
- Missing clauses have an action and, if accepted, a noted residual risk.
- The result is recorded next to the vendor in the inventory.

---

## AI data flow summary

_One diagram-in-words: what personal data goes to which AI tool, and where it ends up._

### Template

| Data category | Source | AI tool it reaches | Sent how | Stored where / how long | Basis |
|---|---|---|---|---|---|
| <category> | | | API / SaaS / embedded | | consent / contract / legitimate interest |

### Worked example

| Data category | Source | AI tool | Sent how | Stored / how long | Basis |
|---|---|---|---|---|---|
| Customer email content | support inbox | Support assistant (Vendor API) | API per ticket | vendor: 30 days; ours: with the ticket | contract performance |
| Prospect name + company | CRM | Sales email tool | SaaS sync | vendor: account lifetime | legitimate interest |
| Source code | repo | Code assistant | IDE plugin | vendor: 0 days (zero-retention) | n/a (not personal data) |

### Acceptance criteria

- Every flow of personal data into an AI tool is listed with its basis.
- Vendor and internal retention are both recorded.
- The summary is something you could hand to a customer's security reviewer.

---

## Due diligence AI governance questionnaire response

_A reusable set of answers for the AI governance section of a customer or investor security questionnaire._

### Template

> Keep current. Reuse across deals.

- **Do you maintain an AI system inventory?** yes / how often reviewed
- **Do you have an AI acceptable use policy?** yes / acknowledged at onboarding
- **How is customer data protected when AI tools are used?** the data flow summary in brief; opt-outs taken
- **Do you use customer data to train models?** no / with the opt-outs in place
- **Human oversight of AI decisions affecting individuals?** where applicable, describe it
- **Incident process for AI failures?** brief description
- **Sub-processors that are AI vendors:** list, with links to their compliance pages

### Worked example

"We maintain an inventory of all AI tools in use, reviewed quarterly. All staff acknowledge a one-page AI acceptable use policy at onboarding. Customer data sent to AI tools is limited to what the feature requires; we use enterprise plans with training opt-outs on every AI vendor that offers one, and we do not permit customer personal data in tools without a DPA. We do not use customer data to train models. AI-assisted outputs to customers are reviewed by a person before sending. AI-related errors are handled under our incident process [link]. Our AI sub-processors are: [list with compliance-page links]."

### Acceptance criteria

- Answers are true and match the inventory, policy, and data flow summary.
- The AI sub-processor list is current.
- The response is version-controlled and reused rather than rewritten per deal.

---

## Governance controls this kit produces evidence for

- **MGV-002**: The inventory and vendor checklist are a lightweight intake and approval process.
- **SCT-007**: The one-page policy is the acceptable use policy for external AI tools.
- **PRC-001**: The three-clause vendor check is proportionate vendor due diligence.
- **DGC-002**: The data flow summary documents personal data handling across AI tools.
- **HOC-001**: Even the lightweight inventory records enough to reason about each system's risk.
