Practical Governance for Enterprise AI
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ServiceNow announced at its Knowledge 2026 conference an expanded AI governance platform designed to manage agent identities, permissions, and connected assets across the enterprise. The platform treats agent authorization as a distinct governance layer rather than an application-level setting. The announcement signals a broader industry shift toward treating non-human AI actors with the same identity and access rigor applied to human users.
Kiteworks published a research piece on May 30, 2025, framing the central AI governance challenge as an architecture and visibility problem rather than a policy problem. The analysis identifies shadow AI deployments, embedded client-side scripts, third-party AI widgets, and fragmented controls as the primary blind spots undermining enterprise AI oversight. It recommends continuous inventory, Content Security Policy and script allowlists, third-party AI monitoring programs, joint incident response planning, and treating AI widgets as data processors under applicable privacy frameworks.