AI Governance Institute
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Tool Calls

Tool calls are the mechanism that lets an AI model take actions outside its own text output, such as querying a database, sending an email, or running a transaction in a business system. Each call is a request the model makes to an external function, and the function's result is fed back to the model to shape its next step. For governance teams, this matters because it turns an AI system from something that only produces words into something that can change records, move data, or trigger real-world consequences, so permissions, logging, and human approval requirements need to be defined for each tool the model can reach.

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