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FAFSA

The Free Application for Federal Student Aid (FAFSA) is the U.S. Department of Education's form that students and families complete to apply for federal financial aid, including grants, loans, and work-study. Its data systems hold sensitive personal and financial information, and the 2024 rollout of a redesigned FAFSA suffered serious processing errors and a data-sharing incident that drew congressional scrutiny. For AI governance teams, FAFSA matters as a case study in how automated processing of high-stakes eligibility data can fail, and as an example of why agencies and vendors using AI for benefits decisions face heightened privacy and accuracy obligations.

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