AI Governance Institute
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ConnectWise

ConnectWise is a US-based software company that makes remote monitoring and management (RMM) and professional services automation tools, which IT service providers use to watch over and control their clients' computers and networks. Because these platforms hold broad administrative access across many customer environments at once, a compromise of the vendor can cascade into the systems of every managed service provider and business that relies on it. For enterprise AI governance and compliance teams, ConnectWise matters as a reminder to assess third-party and supply chain risk, including the vendors that manage IT on the company's behalf and any AI tools those vendors embed into their platforms.

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